About the Role
Our client is a Lloyd’s Broker who is seeking someone to join their Operations Team focusing on Marine business as a Operations Technician. You will report to the Operations Manager.
The purpose of the role is to complete all post bind activities for the Marine Division broking teams by ensuring efficient processes and practices are in place and are adhered to.
Key Responsibilities
Ensure that all processing deadlines are met and/or managed as appropriate
Provide support to other colleagues as required
Proactively manage all assigned work to ensure delivery of accurate and timely documentation
To assist on development opportunities as required
Checking formal documents (including, but not limited to, BIDs, Certificates, Endorsements, MRCs, Policies etc.) for accuracy prior to processing and issuance of formal documentation to clients and markets
Submitting Policy documentation to signing offices where applicable (both bureaux and non-bureaux)
Processing of transactional via Internal processing system
Producing debit/credit notes and bureau submissions where required
Handling and resolving client and queries in respect of both Policy and Premium issues
Ensuring that diary checks (manual and electronic) are maintained
Maintaining statistical information as required
Meeting and adhering to agreed service levels and SLA's
Key Skills & Experience
Our client is seeking someone who has experience in a similar role with technical expertise.
They should possess excellent communication skills, written and verbal, be able to use their own initiative whilst also working as part of a team. The candidate should have high personal drive and resilience with personal effectiveness, including time management and priority setting with the ability to develop effective working relationships externally and internally.
Successful Completion of Award in Insurance or LLMIT preferred and a knowledge of A&S systems as well as practical working knowledge of current FCA regulations.